We may collect the following types of personal information:
1.1 Your name.
1.2 Images of you.
1.3 Contact details, including email address, mailing address, street address, and/or telephone number.
1.4 Marital status and/or anniversary.
1.5 Age and/or date of birth.
1.6 Demographic information such as postcode.
1.7 Preferences and/or opinions.
1.8 Information provided through customer surveys.
1.9 Details of products and services we have provided or you have enquired about, and our response to you.
1.10 Browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and browsing behaviour.
1.11 Information about your access and use of our Site, including Internet cookies, browser type, operating system, and domain name of your Internet service provider.
1.12 Additional personal information you provide directly or indirectly through our Site, associated applications, and social media platforms.
1.13 Any other personal information requested by us or provided by you or a third party.
We may collect this information directly from you or from third parties.
We may collect, hold, use, and disclose personal information for the following purposes:
2.1 To enable you to access and use our Site, applications, and social media platforms.
2.2 To contact and communicate with you.
2.3 For internal record keeping and administrative purposes.
2.4 For analytics, market research, and business development, including improving our Site.
2.5 To run competitions and/or offer additional benefits.
2.6 For advertising and marketing, including sending promotional information about our products, services, and third parties of interest.
2.7 To comply with legal obligations and resolve disputes.
2.8 To consider your employment application.
We may disclose personal information to:
3.1 Third-party service providers (e.g., IT, data storage, web hosting, server providers, marketing, debt collection, professional advisors, payment operators).
3.2 Our employees, contractors, and related entities.
3.3 Existing or potential agents or business partners.
3.4 Sponsors or promoters of any competitions we run.
3.5 Any party to whom our business or assets (or any part of them) may be transferred.
3.6 Credit reporting agencies, courts, tribunals, and regulatory authorities if you fail to pay for goods or services.
3.7 Courts, tribunals, regulatory authorities, and law enforcement officers as required by law.
3.8 Third parties, including subcontractors, who assist us in providing products, services, or direct marketing.
3.9 Third parties who collect and process data, such as Google Analytics.
By providing us with personal information, you consent to its disclosure to third parties located outside Australia and acknowledge that those third parties may not comply with Australian privacy laws.
Sensitive information includes racial or ethnic origin, political opinions, religious beliefs, trade union membership, health information, sexual orientation, criminal record, genetic or biometric information.
We will only collect sensitive information with your consent or as otherwise permitted by law, and we will handle it in accordance with this Privacy Policy and the Australian Privacy Principles.
5.1 Choice and Consent – By providing personal information, you consent to our use of it in accordance with this Policy. You may choose not to provide information, but it may affect your use of our Site.
5.2 Third-Party Information – If we receive personal information about you from a third party, we will protect it as set out in this Policy. If you provide information about someone else, you confirm you have their consent.
5.3 Restrict – You may choose to restrict the collection or use of your information by contacting us.
5.4 Access – You may request details of personal information we hold. An admin fee may apply. We may refuse access in certain circumstances under the Privacy Act 1988 (Cth).
5.5 Correction – If information we hold about you is inaccurate, incomplete, or outdated, you may request correction.
5.6 Complaints – If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate and respond in writing.
5.7 Unsubscribe – You may unsubscribe from our email database or opt out of marketing communications by contacting us or using the provided opt-out facilities.
We are committed to ensuring the personal information we collect is secure. We use physical, electronic, and managerial procedures to safeguard information from misuse, interference, loss, and unauthorized access, modification, or disclosure.
We cannot guarantee the security of information transmitted over the internet, and you provide information at your own risk.
7.1 We may use cookies on our Site. Cookies store your preferences but do not identify you personally. They may be used for retargeting campaigns on platforms such as Google and Facebook.
7.2 We may use web beacons (clear GIFs) to monitor visitor behavior, such as counting visits or delivering cookies.
Our Site may contain links to external websites. We are not responsible for the privacy practices of such websites and this Policy does not apply to them.
We may update this Privacy Policy at our discretion by publishing the updated version on our Site. Please check regularly to stay informed of any changes.
For any questions or notices, please contact us at:
AC STORE
Email: admin@acstore.com.au
Phone: (07) 3204 1400
Address: 1 N Lakes Dr, North Lakes QLD 4509, Australia