Q?

Warranty – what do you offer?

A.

AC STORE back their installs, and offer a 5 year warranty on installation, as well manufactures offer 5 year warranty on the unit.

Q?

Do you install the units and if so where do you travel too?

A.

Yes we do and we have installed on the Gold Coast, Ipswich and also Caboolture, and Noosa

As long as it is within 200km of North Brisbane we will consider it.

Call the office for more details about your area.

Q?

There are so many installers why AC STORE?

A.

AC STORE is exactly that a store, and we have bricks and mortar to back the online presence we have. Most of all our biggest quality is our people, you will be pleasantly surprised at the old fashion service we pride ourselves on.

Q?

What happens if I already have a system can you remove that?

A.

If you have an old split system that we are swapping for a new one, the guys will kindly remove it for you and take it away unless you still want it. Mention this to the sales team when you call and get a price for this amazing service.

Q?

My AC isn’t running right do you service?

A.

Yes we do, but please keep in mind the best time to service is winter, as we may take a little longer to get to your service over the summer months

Q?

Why are you so Cheap?

A.

We can charge more…. no seriously, we just have great buying power and work on installation and supply.

Q?

Where is your showroom?

A.

We have 3 stores North Lakes Westfield, Aerodrome Road Maroochydore and Unit 12 / 116 Lipscombe Road Deception Bay – only 3 mins from Costco North Lakes

Q?

How quickly before I can get my split system installed?

A.

Usually within 1-2 weeks, but if you are local to the store we maybe able to do it that day. Call the sales team to enquire… Summer months this can vary.