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Air-conditioning rewards

If you are replacing or purchasing a new air-conditioner, help manage peak demand by installing a PeakSmart air-conditioner. You will be rewarded by up to $400 for choosing PeakSmart!

Rewards for energy efficient air-conditioning

When the temperature rises in Queensland, many homes and businesses switch on their air-conditioners at the same time. When this is combined with an increase in use of pool pumps and everyday appliances, it puts stress on the electricity network. We call this ‘peak demand’.

Energex has created some innovative programs to help manage peak demand. When we save energy, it means less need to create new infrastructure and, ultimately, lower power bills for you. The Positive Payback program offers cash rewards to homes and businesses that help us manage demand on the network.

One way you can save energy and get real rewards for your home or business is by installing PeakSmart air-conditioning.

If you are purchasing a new, or have an existing, PeakSmart air-conditioner in your home, you can also opt in to have a network monitoring device installed and we’ll reward you with $100! Read more about the PeakSmart Measurement program.

Your reward will depend on the cooling capacity of your PeakSmart air-conditioner.

Reward $0 $200 $400
Cooling Capacity Less than 4kW 4kW or less than 10kW 10kW or more

What is PeakSmart air-conditioning?

PeakSmart air-conditioning helps reduce peak demand by dropping your air-conditioner into a lower performance mode when the network is under stress. We call this a PeakSmart event. You can buy a new PeakSmart air-conditioner or, in some cases, you may be able to add a signal receiver to your existing air-conditioning.

The signal receiver on your air-conditioner will get a ‘message’ from the network, telling it there is pressure on the network. When this occurs, your air-conditioner will operate similarly to the economy setting.

Queensland’s electricity network is robust, so PeakSmart events may only occur once or twice a year. The technology is designed to be ‘set and forget’ so you won’t have to do anything or notice a difference to your comfort.

Watch our short video about PeakSmart air-conditioning to learn more.

Where can I purchase a PeakSmart air-conditioner?

PeakSmart air-conditioners are available at most appliance retailers and air-conditioning specialty dealers. Check our list of eligible brands and modelsor ask your air-conditioning expert if the unit you wish to buy is PeakSmart compatible.

What happens once I’ve purchased my PeakSmart air-conditioner?

Once you’ve purchased your PeakSmart air-conditioner you will need to get a signal receiver from your retailer or air-conditioner installer.

The signal receiver is the device that is installed on your PeakSmart air-conditioner so it can communicate with the network. During a PeakSmart event – that is, when the network is under stress due to peak demand – your air-conditioner will assist by capping energy consumption for short periods.

Claim your reward

To claim your PeakSmart air-conditioner reward, you will need the following information on hand:

  • A copy of your air-conditioning receipt.
  • The completed Installation Form
  • For businesses only: Tax invoice to claim your reward.
  • Your bank account details (BSB and account Number). We pay all rewards by EFT.

You are now ready to log in to our Customer Portal and apply for your reward.


Helpful hint: Don’t have a scanner? Take a photo of your air-con receipt and installation form to upload with your application.


Read our Frequently Asked Questions(FAQs) or watch our short video on the PeakSmart rewards application process.

Read the PeakSmart Terms and Conditions here.